Shipping and returns

Orders placed before 9am on a business day are typically shipped the same day. We ship Singapore orders from Loyang, Singapore to ensure no custom delays.

Orders placed after 9am, on Sundays, or on public holidays are typically shipped the next business day. You will receive tracking details once your order is on the way.

Store pickup from Tampines 1 is coming soon in mid-July 2026. Until then, please use delivery at checkout.

Singapore orders placed before 9am are eligible for same-day dispatch where stock and courier capacity allow. Otherwise, orders typically arrive within 1-3 business days after dispatch since we ship from Loyang, Singapore. You will receive an email once your order is on the way.

Singapore: Free shipping with no minimum spend for Singapore orders.

Returns are accepted within 30 days under our returns policy. Please email us at hello@kapasliving.sg and we will help you from there.

Return address: Kapas Living at Loft Logistics, 9 Loyang Wy, #04-01A Krislite, Singapore 508722.

If your order arrives damaged in any way, please email us with your order number and a photo of the item's condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

If you have any questions or require assistance regarding your order or our shipping policy, please email us at hello@kapasliving.sg.

Thank you for choosing Kapas Living for your bedding needs. We value your trust and look forward to providing you with a smooth shipping experience.